About this template
The Software User Feedback Survey is a critical tool for product teams, developers, and customer experience managers who need to understand how their software is performing in the real world. By collecting structured feedback directly from your user base, you can identify usability issues, prioritize feature requests, and measure overall product satisfaction. This template is designed to provide actionable insights that bridge the gap between user expectations and your development roadmap.
Using Doc2Form, you can deploy this survey in minutes to start gathering data immediately. Whether you are conducting a post-launch check-in, investigating specific bug reports, or gauging interest in upcoming features, this form provides a clean, professional interface for your users. The data collected is automatically organized in Google Sheets, allowing your team to analyze trends, visualize user sentiment, and make data-driven decisions to improve your software product.
Key features
- Professional, easy-to-read layout for high response rates.
- Categorize feedback by feature, bug report, or general satisfaction.
- Built-in rating scales to quantify user sentiment.
- Integrated with Google Sheets for real-time data analysis.
- Fully customizable to match your brand identity.
Use cases
- Post-release user satisfaction surveys.
- Prioritizing new feature development based on user demand.
- Identifying recurring technical issues or bugs.
- Gathering testimonials for marketing and case studies.
What this form collects
- Full Name (Short answer)Optional: Please provide your name if you would like us to follow up regarding your feedback.
- Which version or platform are you using? (Short answer)e.g., Web, iOS, Android, or Desktop App.
- Overall Satisfaction (Linear scale)How would you rate your overall experience with our software?
- Which features do you use most frequently? (Checkboxes)Select all that apply.
- Have you encountered any bugs or technical issues? (Paragraph)If yes, please describe the issue briefly.
- What is one feature you would like to see added? (Paragraph)We are always looking to improve. What would make your workflow easier?
- How likely are you to recommend our software to a colleague? (Linear scale)1 = Not at all likely, 5 = Extremely likely.
FAQ
How can I analyze the data collected from this survey?
Since this is a Google Form, all responses are automatically sent to a linked Google Sheet. You can use built-in charts, pivot tables, or external BI tools to visualize your feedback.
Can I add my company logo to this form?
Yes. Once you convert this template to a Google Form, you can use the 'Customize Theme' option in the top right corner to upload your logo and adjust the color scheme.
Is this form suitable for mobile users?
Absolutely. Google Forms are fully responsive and provide an excellent user experience on both desktop and mobile devices, ensuring your users can provide feedback from anywhere.
Can I share this survey via a link or email?
Yes. Once your form is ready, simply click the 'Send' button to generate a shareable link, embed code for your website, or send it directly via email to your users.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.