About this template
Understanding how your users interact with your software is essential for building a product they love. This Software Survey Google Form Template helps product managers, developers, and customer success teams gather actionable insights directly from their user base. Use it to capture ratings on overall usability, discover which platforms your audience relies on, and uncover specific feature requests or bugs that need immediate attention.
With Doc2Form, you can instantly turn this template into a live Google Form and start collecting responses in minutes. Whether you are launching a brand-new feature or conducting quarterly user research, this survey streamlines the feedback loop. Collected responses flow directly into your Google Sheets, making it effortless to analyze sentiment, spot trends, and share data-driven insights with your engineering and design teams.
Key features
- Capture ratings on core software usability and performance
- Identify which operating systems and platforms your users prefer
- Collect detailed feature requests and qualitative bug reports
- Track how customers first discovered your product
- Analyze responses automatically in Google Sheets
Use cases
- Post-onboarding check-ins for new SaaS subscribers
- Beta testing feedback for upcoming software updates
- Quarterly customer satisfaction and feature preference surveys
- Churn prevention research for cancelling users
What this form collects
- Full Name (Short answer)Optional — leave blank if you prefer to submit your feedback anonymously.
- Email Address (Short answer)Where can we reach you if we need to follow up on your feedback?
- How did you first hear about our software? (Dropdown)Select the option that best describes your discovery source.
- Which platform or operating system do you primarily use our software on? (Multiple choice)Choose your main environment.
- How would you rate the overall performance and reliability of our software? (Linear scale)1 = Very Poor, 5 = Excellent.
- How would you rate the user interface and ease of use? (Linear scale)1 = Difficult to navigate, 5 = Extremely intuitive.
- Are you currently a paying customer or using a trial/free version? (Multiple choice)Select your current subscription status.
- What features do you use the most? (Checkboxes)Select all features that are core to your daily workflow.
- What positive aspects or features do you enjoy the most? (Paragraph)Tell us what is working well for you.
- What challenges, bugs, or missing features have you encountered? (Paragraph)Be as specific as possible so our team can investigate or plan improvements.
- Would you recommend our software to a colleague or friend? (Linear scale)0 = Not at all likely, 10 = Extremely likely.
FAQ
How do I use this template with Google Forms?
Doc2Form lets you instantly generate this exact template as a fully functional Google Form in just a few clicks.
Can I customize the questions in this survey?
Yes! Once the form is created in your Google account, you have complete control to add, edit, or remove any questions to fit your product.
Where are the survey responses stored?
All submissions go directly into your connected Google Sheets spreadsheet for seamless data tracking and analysis.
Is this software survey template free to use?
Yes, this template is completely free to convert and deploy using Doc2Form.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.