About this template
A Vendor Satisfaction Survey Form is an essential evaluation tool that allows organizations to review the performance, reliability, and quality of their third-party suppliers and vendors. Whether you manage supply chains, oversee enterprise procurement, or coordinate large-scale events, gathering structured feedback on delivery times, pricing competitiveness, and issue resolution is critical to maintaining high operational standards.
This template streamlines the review process by collecting actionable ratings on product quality, order experiences, and customer support. By understanding how well your vendors meet expectations, you can make informed decisions about contract renewals, negotiate better terms, and identify areas where suppliers can improve their service.
With Doc2Form, you can instantly convert this template into a ready-to-use Google Form, share it securely with stakeholders or clients, and automatically track responses in a connected spreadsheet. Start gathering actionable insights from your vendor partnerships today to optimize your supply chain and drive business growth.
Key features
- Evaluate vendor reliability, delivery times, and product quality in one concise form.
- Capture structured ratings on pricing competitiveness and issue resolution.
- Collect open-ended improvement suggestions and future product requests.
- Instantly generate a Google Form using Doc2Form for seamless data collection.
Use cases
- Quarterly or annual vendor performance reviews
- Post-project supplier evaluations for procurement teams
- Assessing logistics, manufacturing, and wholesale partners
- Gathering stakeholder feedback on external service providers
What this form collects
- Full Name (Short answer)Enter your first and last name.
- Company Name (Short answer)Enter the name of your organization.
- Job Title (Short answer)Enter your current role or position.
- Email Address (Short answer)Enter a valid email address where we can reach you if needed.
- Phone Number (Short answer)Include your direct phone number with area code.
- How did you hear about this vendor? (Dropdown)Select the primary referral source.
- On-Time Delivery (Multiple choice)How reliably does the vendor deliver products or services on schedule?
- Concern Resolution (Multiple choice)How effectively does the vendor handle issues and support requests?
- Price Competitiveness (Multiple choice)How does this vendor's pricing compare to other market options?
- Order Experience Rating (Linear scale)1 = Very Difficult, 5 = Seamless and Easy
- Product Quality Rating (Linear scale)1 = Substandard, 5 = Exceptionally High Quality
- Overall Evaluation Grade (Multiple choice)Select your overall grade for this vendor.
- Service Improvement Suggestions (Paragraph)What specific areas should the vendor focus on to improve their service?
- Other Products or Services to Purchase (Paragraph)Are there additional offerings you would like to see from this vendor?
- Additional Notes (Paragraph)Share any final comments, compliments, or concerns regarding your vendor experience.
FAQ
How can I customize this vendor satisfaction survey?
Once your Google Form is generated via Doc2Form, you have full control. You can add, edit, or remove questions, adjust rating scales, and customize the branding directly inside Google Forms.
Where are survey responses stored?
All submissions are securely saved in a connected Google Sheets spreadsheet, making it easy to analyze trends, sort ratings, and share data with your team.
Can I share this form with external clients or internal team members?
Yes! You can share the Google Form via a direct link, embed it on an internal company portal, or email it out to clients who work directly with the vendors.
Is this vendor satisfaction template free to use?
Yes, this template is completely free to convert and deploy as a Google Form using Doc2Form.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.