About this template
A Testimonial Submission Form is an essential tool for any business looking to build trust and credibility. By standardizing how you collect feedback, you ensure that you receive high-quality, actionable testimonials that can be used for marketing, website optimization, and social proof. This template is designed to capture the core of a customer's experience, from their overall satisfaction rating to the specific details of the service or product they received.
Using Doc2Form to deploy this template allows you to centralize all your customer feedback directly into a Google Sheet. This makes it incredibly easy to filter, analyze, and share positive reviews with your team. Whether you are a small business owner, a marketing manager, or a consultant, this form provides a professional, mobile-responsive way for your clients to share their success stories, helping you turn happy customers into your most effective brand advocates.
Key features
- Capture structured feedback and star ratings.
- Collect media links to verify customer experiences.
- Mobile-friendly design for easy submission on any device.
- Automatically syncs responses to Google Sheets for easy analysis.
- Includes permission fields for public marketing use.
Use cases
- Collecting client success stories for your website.
- Gathering feedback after a consulting project or service delivery.
- Building a database of reviews for marketing materials.
- Measuring customer satisfaction across different product lines.
What this form collects
- Full Name (Short answer)Please provide your first and last name.
- Email Address (Short answer)We may contact you if we have questions about your review.
- Overall Satisfaction (Linear scale)How would you rate your experience with us?
- Your Testimonial (Paragraph)Please share your thoughts on your experience. What did you like most?
- Media or Project Link (Paragraph)If you have a photo or video of your result, please paste a link to the file (Google Drive, Dropbox, etc.) here.
- Public Usage Permission (Multiple choice)Do we have your permission to feature your testimonial on our website and social media?
FAQ
Can I use this form to collect video testimonials?
Yes. You can use the file upload field (configured as a link field) to allow customers to provide URLs to videos hosted on platforms like YouTube, Vimeo, or Google Drive.
How do I ensure I have permission to use these testimonials publicly?
The template includes a mandatory checkbox field where respondents can grant you explicit permission to use their feedback in your marketing materials.
Can I customize the questions to fit my specific industry?
Absolutely. Once you import this template into your Google Forms account, you can add, remove, or edit any questions to better reflect your business needs.
Will I be notified when a new testimonial is submitted?
Yes, you can enable email notifications within your Google Form settings to receive an alert every time a new response is submitted.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.