About this template
Gathering authentic customer feedback is essential for building trust and social proof. This Testimonial Request Google Form template provides a structured, professional way to invite clients to share their experiences, rate your services, and grant formal permission for you to showcase their words on your website or marketing materials.
Designed for ease of use, this template helps you move beyond informal email requests. By standardizing the questions you ask, you receive more consistent, high-quality testimonials that highlight the specific value your business provides. Whether you are a consultant, a retail brand, or a service provider, this form ensures you capture the necessary consent to use your customers' praise legally and effectively.
Key features
- Standardized fields for consistent, high-quality testimonials.
- Built-in consent section for website and marketing usage.
- Includes service rating scale for quantitative data.
- Easily shareable via link, email, or website embed.
- Automatically organizes responses in a Google Sheet.
Use cases
- Collecting client success stories for your portfolio.
- Gathering reviews for a new product launch.
- Requesting feedback after project completion.
- Building a library of testimonials for marketing campaigns.
What this form collects
- Full Name (Short answer)Please provide your name as you would like it to appear if we share your testimonial.
- Email Address (Short answer)We will only use this to contact you if we have questions about your feedback.
- What service or project did we assist you with? (Short answer)Briefly describe the product or service you received.
- How would you rate your overall experience? (Linear scale)1 = Very Poor, 5 = Excellent.
- What did you enjoy most about working with us? (Paragraph)Please share your experience in your own words.
- May we publish your testimonial on our website and social media? (Multiple choice)We respect your privacy. Please confirm if we have your permission to share your feedback publicly.
FAQ
Why should I use a form instead of just asking for a review via email?
A form provides a structured format that guides the customer, resulting in more detailed and useful testimonials while ensuring you obtain the necessary legal consent for publication.
Can I customize the questions in this template?
Yes. Once you copy the template to your Google Drive, you can add, remove, or edit any questions to better fit your specific industry or service.
How do I get notified when someone submits a testimonial?
In your Google Form settings, ensure 'Get email notifications for new responses' is toggled on under the Responses tab.
Is it legal to use customer testimonials without consent?
It is best practice to always obtain written consent. This template includes a required checkbox to ensure you have clear permission to display the customer's name and feedback publicly.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.