About this template
Maintaining strong, productive relationships with your business partners, vendors, and strategic allies is vital to long-term growth. This Partner Satisfaction Survey template gives organizations a structured way to evaluate collaboration quality, communication effectiveness, and overall partnership health. Whether you operate in the private sector or public domain, gathering regular insights from your partners helps you identify operational bottlenecks, resolve friction points, and uncover new opportunities for mutual success.
The template collects comprehensive data across key performance areas, including communication ease, expectation alignment, departmental performance, and open-ended qualitative feedback. By converting this template into a Google Form with Doc2Form, you can instantly deploy it to your partner network via email or shared workspace links. All responses route cleanly into Google Sheets, making it effortless to analyze scores, track trends over time, and demonstrate responsiveness to your key stakeholders.
Key features
- Measure overall partnership satisfaction with clear rating scales.
- Pinpoint specific departments or support teams needing improvement.
- Collect detailed qualitative feedback on collaboration experiences.
- Track partner demographics including company name and country.
- Gather terms acceptance and formal acknowledgments.
Use cases
- Annual or quarterly strategic partner reviews.
- Vendor and supplier performance evaluations.
- Channel partner and reseller satisfaction check-ins.
- Joint venture and alliance feedback collection.
What this form collects
- Company / Organization Name (Short answer)Enter the official name of your company or organization.
- Your Name and Job Title (Short answer)Please provide your full name and current title.
- Email Address (Short answer)Enter the best email address for follow-up if needed.
- Country (Short answer)Where is your primary office located?
- Primary Reason for Choosing Us (Multiple choice)What was the main factor that led you to partner with us?
- Please elaborate on your reason for choosing us (Paragraph)Share any additional context about your decision to partner with our organization.
- Overall Partnership Satisfaction (Linear scale)Rate your overall satisfaction with our partnership so far.
- Expectations Met (Linear scale)How well has our team met your initial expectations?
- Ease of Contacting Representatives (Multiple choice)How easy is it to reach and communicate with our designated representatives?
- Did you encounter any communication problems? (Paragraph)Describe any delays, miscommunications, or points of friction you experienced.
- Most Appreciated Department or Person (Short answer)Mention any specific team members or departments that have delivered exceptional service.
- Department Needing Improvement (Checkboxes)Identify any areas or departments where service delivery could be enhanced.
- Additional Feedback and Suggestions (Paragraph)Share any further comments, ideas, or suggestions on how we can improve our partnership.
- Terms Acknowledgment (Multiple choice)Confirm that your responses reflect your organization's genuine assessment.
FAQ
How can I share this survey with my partners?
Once Doc2Form generates your Google Form, you can email the form link directly to your partners or embed it within your partner portal for easy access.
Can I add or remove questions from this template?
Yes. Because the template lives in your Google Drive as a standard Google Form, you can fully edit, add, or reorder any questions to match your exact review criteria.
Where do the survey responses go?
All submissions flow automatically into a linked Google Sheet, allowing you to instantly review ratings, filter comments, and build summary charts.
Is this template free to use?
Yes, this template is completely free to convert and use via Doc2Form and Google Forms.
How often should I send a partner satisfaction survey?
Most organizations conduct formal satisfaction reviews annually or semi-annually to track relationship health and measure the impact of recent operational changes.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.