About this template
An Information Technology Survey is essential for understanding how internal teams or clients interact with your tech stack, hardware, and support services. This template allows IT departments, system administrators, and project managers to collect actionable insights regarding system reliability, software usability, and helpdesk responsiveness.
By gathering structured feedback on primary operating systems, daily tools, and past-month IT services, organizations can pinpoint operational bottlenecks, justify software investments, and prioritize technical upgrades. Whether you are running a quarterly employee tech audit or evaluating external client satisfaction with your IT support, this survey streamlines data collection and helps you measure performance objectively.
Using Doc2Form, you can instantly turn this template into a ready-to-use Google Form, letting you distribute it instantly and analyze responses directly in your Google Workspace.
Key features
- Assess employee or client satisfaction with current IT infrastructure.
- Evaluate helpdesk response times and technical support quality.
- Identify preferred operating systems and software tools.
- Collect detailed qualitative comments for technical improvements.
- Deploy instantly as a fully functional Google Form.
Use cases
- Quarterly internal IT audits and employee tech satisfaction reviews.
- Post-support-ticket evaluation and helpdesk performance tracking.
- Assessing hardware and software needs before annual budgeting.
- Gathering feedback on newly deployed enterprise applications.
What this form collects
- Full Name (Short answer)Enter your first and last name.
- IT Systems Satisfaction Rating (Linear scale)Rate your overall satisfaction with the reliability and speed of our current IT systems.
- Primary Operating System (Dropdown)Select the primary operating system you use for your daily work.
- IT Services Used (Past Month) (Checkboxes)Select all IT services or support channels you have used in the past 30 days.
- IT Helpdesk Performance Rating (Linear scale)How would you rate the speed and helpfulness of our IT support team when resolving your issues?
- IT Improvement Comments (Paragraph)Share any suggestions, software requests, or pain points you would like our IT team to address.
FAQ
What is an Information Technology Survey?
An Information Technology Survey is a digital questionnaire used by organizations to gather feedback on IT infrastructure, software usability, helpdesk performance, and overall technology satisfaction from employees or clients.
How can I customize this template?
Once you convert this template using Doc2Form, it opens directly in Google Forms where you can freely add, remove, or edit questions, adjust settings, and apply your organization's branding.
Who should fill out this survey?
This survey is typically completed by employees who rely on internal IT systems daily, or by clients and stakeholders who utilize your organization's technology services.
Where are survey responses stored?
All submissions are collected securely in your connected Google Sheet, making it easy to analyze trends, generate charts, and share reports with leadership.
How do I share this form with respondents?
You can share your Google Form via a direct link, email invitation, or by embedding it directly into your organization's intranet or website.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.