About this template
Delivering a personalized stay starts long before a guest walks through your doors. This Hotel Guest Preference Booking Form template helps hoteliers, resort managers, and hospitality staff capture vital details ahead of arrival, including check-in dates, room preferences, housekeeping schedules, and dietary restrictions.
Instead of scrambling through scattered emails or phone notes, your team gets a single, organized view of every guest's needs. Use the responses to prep bespoke amenities, coordinate airport pickups, and assign the ideal room location before they arrive. Built for efficiency, this form ensures zero communication gaps between front desk, housekeeping, and concierge teams.
Powered by Doc2Form, you can deploy this template in seconds, share it via a direct link or website embed, and automatically route submissions to your team's workflow. Give your guests the tailored, five-star experience they expect from the moment they book.
Key features
- Capture exact check-in and departure dates effortlessly
- Collect granular room, pillow, and housekeeping preferences
- Note dietary restrictions, allergies, and spice level tolerances
- Gather arrival logistics including flight numbers and airport pickups
- Streamline communication across front desk and concierge staff
Use cases
- Boutique hotels collecting pre-arrival details for incoming guests
- Resort properties managing spa bookings and special celebration requests
- Bed and breakfasts tailoring breakfast menus to dietary needs
- Corporate housing coordinators gathering executive stay requirements
What this form collects
- Full Name (Short answer)Enter your first and last name as it appears on your reservation.
- Email Address (Short answer)Where should we send your booking confirmation and pre-arrival updates?
- Phone Number (Short answer)Include country code if booking from abroad.
- Arrival Date (Date)Select your scheduled check-in date.
- Departure Date (Date)Select your scheduled check-out date.
- Flight Number & Arrival Time (Short answer)If you are flying in, please share your flight number and estimated landing time.
- Airport Pickup Status (Multiple choice)Do you require our hotel shuttle or private car service from the airport?
- Room Comfort Preferences (Dropdown)Please select your preferred pillow type.
- Room Location Preferences (Checkboxes)Select any preferences for your room placement.
- Housekeeping Schedule (Dropdown)Let us know your preferred times for morning room cleaning.
- Dietary Preferences (Checkboxes)Please let us know about any dietary restrictions or preferences for your dining experiences.
- Food Allergies (Paragraph)Please list any severe food allergies (e.g., peanuts, shellfish) so our culinary team can take precautions.
- Special Occasions (Short answer)Are you celebrating a birthday, anniversary, or milestone during your stay?
- Special Requests (Paragraph)Share any additional requests, accessibility needs, or notes to help us make your stay extraordinary.
FAQ
How do I share this form with my guests?
Once your template is converted into a Google Form, you can share the live link directly in booking confirmation emails, text messages, or embed it on your hotel website.
Can I customize the questions to fit our specific amenities?
Yes! Because the template lives in your Google Drive, you can easily add, remove, or edit any questions to match your hotel's unique services and room offerings.
How do I keep track of responses from multiple guests?
All submissions automatically sync to a linked Google Sheets spreadsheet, giving your front desk and concierge team a real-time, searchable list of incoming guest requests.
Is this hotel booking template free to use?
Yes, this template is completely free to convert and use via Google Forms, with no hidden subscription fees.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.