About this template
The Facilities Work Order Request form template simplifies how maintenance, repairs, and general upkeep issues are reported across buildings, campuses, and corporate offices. Instead of dealing with scattered emails, sticky notes, or verbal requests, this form provides a standardized intake channel that collects precise location data, issue descriptions, and priority levels from employees or tenants.
Built for operations teams, property managers, and facility coordinators, this template ensures no maintenance ticket falls through the cracks. It captures essential details like building numbers, specific room locations, contact info, and supporting files or photos of the problem. By centralizing these requests into a clean format, maintenance teams can quickly triage urgent repairs, allocate resources effectively, and keep building operations running smoothly.
With Doc2Form, you can instantly turn this structured layout into a live Google Form, making it effortless to deploy across your organization. Respondents can submit requests from any mobile device or desktop, while your team receives organized submissions ready for immediate action.
Key features
- Capture exact building and room locations for rapid repairs.
- Collect detailed descriptions and photo attachment links.
- Standardize internal maintenance requests to eliminate lost emails.
- Mobile-friendly format for submitting issues on the go.
Use cases
Corporate office HVAC, plumbing, or electrical repair requests.
School or university campus facilities maintenance tracking.
Tenant maintenance reporting for residential and commercial property …
Tenant maintenance reporting for residential and commercial property managers.
General facility upkeep and janitorial service requests.
What this form collects
- Full Name (Short answer)Enter your first and last name.
- Phone Number (Short answer)Provide a phone number where maintenance staff can reach you if needed.
- Email Address (Short answer)Enter your work or institutional email address.
- Date of Request (Date)Select today's date.
- Building Name or Number (Short answer)Specify the building where the issue is located.
- Specific Location in Building (Short answer)Enter the room number, floor, hallway, or landmark (e.g., Room 302, 2nd floor restroom).
- Issue Category (Dropdown)Select the primary category that best describes the maintenance need.
- Urgency Level (Multiple choice)How critical is this issue?
- Description of Need (Paragraph)Provide a clear description of the problem, including any specific symptoms or errors observed.
- Related Files or Photos (Paragraph)Please paste a link to your file (Google Drive, Dropbox, etc.) showing the issue, or describe the attached document.
- Department Director Full Name (Short answer)Enter the name of your supervisor or department director approving this request, if applicable.
FAQ
What is a facilities work order request used for?
It is used by employees, tenants, or staff to report maintenance issues, property damage, or repair needs to the facilities team so they can be triaged and resolved.
Can I customize the questions on this template?
Yes! Once you convert this template using Doc2Form, you have full control over your Google Form to add, remove, or edit any fields to match your facility guidelines.
How do users attach photos of the broken equipment?
The template includes a dedicated file link field where users can paste a link to photos stored in Google Drive, Dropbox, or describe the issue in detail.
Is this form mobile-friendly for staff out in the field?
Yes, Google Forms work seamlessly on smartphones and tablets, allowing staff to submit maintenance tickets right from the location of the issue.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.