About this template
Managing repair and upkeep issues requires clear details, fast communication, and proper documentation. Whether you manage residential properties, commercial office buildings, or facilities, tracking problems efficiently prevents minor issues from turning costly.
This Maintenance Request Form template streamlines how tenants, employees, or clients report problems. It collects essential data upfront, including contact information, specific location or unit details, the nature of the maintenance issue, priority level, and supporting photo links. By centralizing incoming requests, your maintenance team can review problems quickly, prioritize urgent repairs, and keep a clean digital record of all work required.
Built for speed and clarity, this template helps eliminate lost sticky notes, messy emails, and lost paperwork. Deploy it in minutes using Doc2Form to start collecting structured, actionable maintenance tickets right in your Google Drive.
Key features
- Collect detailed maintenance descriptions and unit identifiers in one step.
- Include priority levels to easily triage urgent plumbing or electrical issues.
- Allow photo attachments via links to visually document property damage.
- Track all incoming work orders automatically in Google Sheets.
Use cases
- Apartment complex tenant maintenance and repair tickets.
- Commercial office building facility upkeep requests.
- School or campus dormitory facility maintenance reporting.
What this form collects
- Full Name (Short answer)Enter your first and last name.
- Email Address (Short answer)Where can we reach you with updates about your request?
- Phone Number (Short answer)Provide a phone number in case maintenance needs to call you before entering.
- Property or Apartment ID (Short answer)Enter your building name, unit number, or specific room identifier.
- Issue Category (Dropdown)Select the primary category that best describes the maintenance problem.
- Priority Level (Multiple choice)How urgent is this repair?
- Maintenance Issue Details (Paragraph)Describe the problem in detail. Include exact locations, sounds, or error messages if applicable.
- Photo Attachment Link (Paragraph)Please paste a link to your file (Google Drive, Dropbox, etc.) or describe the document you wish to attach.
- Permission to Enter (Multiple choice)Do maintenance personnel have permission to enter your unit if you are not home?
FAQ
How do I share this maintenance request form with tenants or employees?
You can easily share the form via a direct link, email it, or embed it directly into your property management website or internal intranet portal.
Can respondents attach photos of the damage?
Yes. The form includes a dedicated field where respondents can paste a link to a photo stored in Google Drive, Dropbox, or any other file sharing service.
Where are the maintenance requests stored?
All submissions are saved directly to Google Forms and can be linked instantly to a Google Sheet for easy tracking, status updates, and team assignment.
Can I customize the questions on this template?
Yes. Once you convert this template to Google Forms, you have full freedom to add, remove, or edit any questions to match your exact workflow.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.