About this template
The Counselling Client Opinion Questionnaire is an essential feedback tool designed for therapists, mental health clinics, and counseling centers to gather honest insights from clients regarding their sessions and overall care. This structured template evaluates counselor professionalism, communication effectiveness, wait times, appointment availability, and overall satisfaction with both in-person and video counseling formats.
Gathering regular feedback is vital for mental health professionals striving to improve therapeutic outcomes and enhance the client experience. This form helps identify which aspects of therapy are most beneficial, whether clients feel supported in reaching their personal goals, and where administrative or clinical improvements can be made. Private practitioners, university counseling departments, and community wellness programs can easily deploy this template to measure service quality, refine treatment approaches, and ensure client needs are fully met.
Doc2Form allows you to instantly convert this questionnaire into a ready-to-use Google Form, making it simple to collect secure, organized responses without manual data entry. With fully customizable fields and mobile-friendly access, clients can share their thoughts comfortably from any device, empowering practices to maintain high standards of care and continuous improvement.
Key features
- Measure client satisfaction and therapy effectiveness securely.
- Evaluate both in-person and video counseling experiences.
- Gather actionable insights on waiting times and appointment scheduling.
- Identify the most and least helpful aspects of counseling sessions.
- Instantly convert into a Google Form with Doc2Form.
Use cases
- Post-treatment evaluations for private practice psychotherapy clients.
- Periodic satisfaction check-ins at community mental health centers.
- Evaluating telehealth and video counseling session quality.
- Quality improvement reviews for university counseling departments.
What this form collects
- Therapist Name (Short answer)Enter the name of your primary counselor or therapist.
- Primary Therapy Type Received (Dropdown)Select the type of counseling or therapy you primarily participated in.
- Therapy Delivery Method (Multiple choice)How were your sessions primarily conducted?
- First Appointment Waiting Time Satisfaction (Linear scale)Rate your satisfaction with the length of time you waited between your initial contact and your first appointment.
- Convenience of Appointment Times (Multiple choice)Were the available appointment times convenient for your schedule?
- Video Counselling Satisfaction (Linear scale)If you used video counseling, how satisfied were you with the platform and call quality?
- Progress and Therapy Outcomes (Multiple choice)Indicate your agreement with the statement: 'I feel I have made positive progress toward my personal goals.'
- Most Helpful Aspects of Therapy (Paragraph)Describe what aspects of the counseling sessions or your therapist's approach were most beneficial to you.
- Less Helpful Aspects or Challenges (Paragraph)Share any aspects of the service that felt less helpful or could be improved.
- Overall Service Quality Score (Linear scale)Overall, how would you rate the quality of the counseling services received?
- Would you recommend our services? (Linear scale)How likely are you to recommend our counseling practice to a friend or family member in need?
- Additional Comments and Suggestions (Paragraph)Please provide any further comments, feedback, or suggestions for our practice.
FAQ
What is the primary purpose of this questionnaire template?
It allows therapists and mental health practices to collect structured, anonymous or identified feedback from clients regarding their counseling experience, session effectiveness, and areas for service improvement.
Can I customize the questions to fit my specific practice?
Yes! Once you generate your Google Form via Doc2Form, you have full control to add, remove, or modify any questions to match your therapeutic approach.
Is this form suitable for telehealth and online counseling?
Yes, the template includes specific questions addressing video counseling satisfaction and delivery methods, making it ideal for hybrid or fully remote practices.
How do my clients access and complete the questionnaire?
You can share the Google Form link via email following a session, embed it on your practice website, or let clients scan a QR code at your office. It works seamlessly on all smartphones, tablets, and computers.
How does Doc2Form help me set up this questionnaire?
Doc2Form instantly transforms this professional template into a fully functioning Google Form in seconds, saving you time on manual form building and formatting.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.