About this template
Streamline the onboarding process for new payment processing clients using this comprehensive Merchant Services Application Form. Designed specifically for financial institutions, payment service providers, and ISOs, this template captures essential legal, financial, and operational details required to evaluate and approve merchant accounts efficiently.
From corporate structures and DBA names to monthly processing volumes, banking routing numbers, and average transaction sizes, this form ensures you gather all necessary underwriting data in a single submission. By collecting structured data upfront, your risk and compliance teams can quickly assess applications and minimize turnaround times for new merchants.
With Doc2Form, you can instantly convert this template into a Google Form, making it effortless to share with applicants via a secure link or embed directly on your website. Centralize all incoming responses in Google Sheets to automate your review pipeline, collaborate with team members, and accelerate merchant approvals.
Key features
- Capture complete corporate, legal, and DBA business information
- Collect banking details including routing and account numbers for payouts
- Assess financial metrics like monthly volume and average ticket size
- Gather ownership details and principal background history securely
- Streamline underwriting and risk assessment with structured responses
Use cases
Payment processors evaluating new business accounts for credit card p…
Payment processors evaluating new business accounts for credit card processing
Independent sales organizations (ISOs) onboarding retail and e-commer…
Independent sales organizations (ISOs) onboarding retail and e-commerce clients
Financial institutions collecting merchant underwriting data for comm…
Financial institutions collecting merchant underwriting data for commercial accounts
What this form collects
- Corporate / Legal Name (Short answer)Enter the official registered name of your business.
- DBA Name (Doing Business As) (Short answer)Provide the trade name if different from your legal corporate name.
- Ownership Type (Dropdown)Select your legal business structure.
- Legal Business Address (Paragraph)Enter your primary registered business address.
- Business Location Address (Paragraph)Where does business operations physically take place? If same as legal address, note below.
- Business Founded Date (Date)Select the date when your business was established.
- Customer Service Phone Number (Short answer)Enter the phone number printed on customer receipts.
- Website Address (Short answer)Provide the URL of your e-commerce store or business website.
- Principal Owner Full Name (Short answer)Enter the full legal name of the primary business owner or officer.
- Owner Title (Short answer)E.g., CEO, President, Managing Member, Owner.
- Owner Date of Birth (Date)Required for identity verification and underwriting compliance.
- Ownership Percentage (Short answer)Enter the percentage of the business owned by this individual.
- Bank Account Number (Short answer)Enter the checking account number where processing payouts should be deposited.
- Bank Routing Number (Short answer)Enter the 9-digit ABA routing number for your bank.
- Currently Accepts Credit Cards? (Multiple choice)Indicate whether you currently process credit card payments.
- Estimated Monthly Volume (Short answer)Enter your expected total monthly credit card processing volume in USD.
- Average Transaction Amount (Short answer)What is the typical dollar amount of a single customer transaction?
- Maximum Transaction Amount (Short answer)What is the highest expected single ticket amount?
- Product / Service Description (Paragraph)Describe the goods or services your business provides to customers.
- Primary Sales Method (Dropdown)How do you primarily conduct sales with your customers?
- Refund & Return Policy (Paragraph)Briefly outline your policy regarding customer refunds and merchandise returns.
- Additional Notes or Comments (Paragraph)Please share any other details that may assist with your merchant account review.
FAQ
What information is collected in a merchant services application?
This form collects legal business details, ownership information, banking particulars for deposits, credit card processing history, estimated monthly volumes, and product or service descriptions.
How can I customize this form for my payment processing business?
Once imported into Google Forms via Doc2Form, you can easily add, remove, or modify questions to match your specific underwriting guidelines and compliance requirements.
Where do the submitted merchant applications go?
All form submissions are automatically saved in a connected Google Sheet, allowing your risk, underwriting, and sales teams to review and manage applications in real time.
Is this merchant application template free to use?
Yes, this template is completely free to convert and use via Google Forms.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.