About this template
A cruise survey is an essential questionnaire used by travel agencies and tour operators to gather detailed feedback from passengers returning from a cruise vacation. Capturing insights on everything from onboard dining and shore excursions to cabin comfort and overall service quality helps agencies refine future recommendations and ensures high client satisfaction.
This free Cruise Survey template simplifies the process of collecting structured feedback. Instead of piecing together reviews manually, travel professionals can instantly deploy this Google Form to capture ratings, open-ended comments, and specific preference metrics. Review responses in real-time, identify trends across different cruise lines and destinations, and use actionable data to elevate your agency's service offerings.
Whether you share the form via email link directly to clients or have them complete it on a tablet at your agency office, Doc2Form ensures you can gather and analyze responses seamlessly. Turn post-trip insights into repeat business by understanding precisely what your travelers loved and where their experiences can be improved.
Key features
- Collect comprehensive post-cruise ratings and open-ended feedback in one streamlined form.
- Easily customize questions to match specific cruise lines, itineraries, or agency packages.
- Review structured feedback in real-time to spot service trends and traveler preferences.
- Share via email, direct link, or embed on your travel agency website.
- Built natively for Google Forms, ensuring hassle-free data management and spreadsheet exports.
Use cases
Travel agencies following up with clients after a major cruise vacation.
Independent travel advisors gathering feedback on specific cruise lin…
Independent travel advisors gathering feedback on specific cruise lines and shore excursions.
Group cruise organizers evaluating trip satisfaction for future plann…
Group cruise organizers evaluating trip satisfaction for future planning.
Tour operators assessing cabin comfort, dining, and onboard amenities.
What this form collects
- Full Name (Short answer)Enter your first and last name.
- Email Address (Short answer)Where can we reach you if we have follow-up questions?
- Cruise Destination (Short answer)E.g., Caribbean, Mediterranean, Alaska.
- Cruise Line (Short answer)Which cruise line did you sail with?
- Departure Date (Date)Select the date your cruise departed.
- Overall Cruise Satisfaction (Linear scale)Rate your overall experience from 1 (Poor) to 5 (Excellent).
- Cabin Accommodations Rating (Linear scale)How satisfied were you with your cabin cleanliness, comfort, and amenities?
- Dining Experience Rating (Linear scale)How would you rate the quality and variety of the onboard dining?
- Shore Excursions (Multiple choice)Did you participate in shore excursions, and how satisfied were you with them?
- Would you recommend this cruise line to others? (Multiple choice)Select your likelihood to recommend.
- Additional Comments & Feedback (Paragraph)Please share any highlights, complaints, or suggestions for future trips.
FAQ
What is a cruise survey template?
A cruise survey template is a pre-built questionnaire designed to collect post-trip feedback from passengers, covering aspects like accommodations, dining, excursions, and overall satisfaction.
How do I share this survey with my clients?
Once you convert and open your template in Google Forms, you can share it via email, embed it on your travel agency website, or text a direct link to passengers upon their return.
Can I customize the questions in this template?
Yes! You have full control over Google Forms, allowing you to add, remove, or modify any questions to fit your specific agency needs or cruise partners.
Where are the survey responses stored?
All responses are automatically collected and organized in a connected Google Sheets spreadsheet, making it easy to analyze trends and export data.
Get this form in your Google Drive
Save a copy to your Google Drive with one click (uses 1 credit). Or build from a PDF or description in the app.